Terms of Service
Last updated: September 2026 • Platform: vyaparalk.com
Welcome to Vyapara ("Vyapara", "we", "us", or "our"), accessible at vyaparalk.com. Vyapara is a point-of-sale (POS) and retail management software platform built for shop owners, retail merchants, and businesses to manage counter sales, inventory, digital credit books (ණය පොත), expenses, and financial analytics.
By signing up for an account, accessing, or using Vyapara, you ("Merchant", "User", or "you") agree to be legally bound by these Terms of Service. If you are registering on behalf of a company or commercial entity, you confirm that you have the legal authority to bind that entity. If you do not agree to these terms, please do not use our service.
1. Eligibility & Account Registration
To use Vyapara, you must create an account with a valid email address, name, and secure password. You represent that you are at least 18 years old or legally qualified to conduct commercial business under applicable Sri Lankan law.
- You are responsible for maintaining the confidentiality of your login credentials.
- You are solely responsible for all sales, inventory adjustments, and activities that occur under your account, including actions performed by staff members or cashiers assigned to your shop.
- You must immediately notify us at hello@vyaparalk.com if you discover unauthorized access or a security breach.
2. Subscription Plans & Payments
Vyapara provides its cloud software under a subscription-based software-as-a-service model:
- Free Trial: We offer a 7-day free trial granting full access to system features so you can evaluate the platform for your store without upfront commitment.
- Monthly Plan: Vyapara Premium is billed at Rs. 999 per month. Your first shop is included in this monthly subscription.
- Multi-Shop Add-on: Additional shops may be created under the same account for a one-time activation fee of Rs. 499 per extra shop, without increasing your recurring monthly rate.
- Payment & Invoicing: Subscription fees are payable in Sri Lankan Rupees (LKR) or supported payment methods. Subscriptions renew automatically unless cancelled before the renewal date.
3. Merchant Data Ownership
You retain complete ownership of all data you input, upload, or record in Vyapara, including product inventory, barcode numbers, sales records, customer ledgers, and expense receipts.
Vyapara acts solely as a data processor and platform provider. We do not claim intellectual property rights over your business records, and we do not sell your transactional or customer data to third parties.
4. Hardware Compatibility & Offline Usage
Vyapara is designed to run in standard modern web browsers (Chrome, Edge, Safari, Firefox) and as an installable Progressive Web App (PWA) across PCs, tablets, and smartphones.
- Vyapara interfaces with standard thermal printers (USB, Bluetooth, Network ESC/POS) and standard USB/Bluetooth barcode scanners. While we test across widely available models, hardware functionality may depend on your local device drivers and browser permissions.
- Vyapara includes offline resilience to continue counter billing during momentary internet dropouts. Merchants must reconnect to sync data to the cloud. You are responsible for ensuring your physical devices have power and occasional connectivity.
5. Acceptable Use
You agree not to:
- Use Vyapara for fraudulent, unlawful, or unauthorized commercial activities.
- Reverse engineer, decompile, copy, or distribute the platform source code, APIs, or design assets.
- Attempt to bypass access controls, probe system vulnerabilities, or interfere with network integrity.
- Resell, lease, or sub-license access to Vyapara to third parties without prior written consent.
6. Cancellation & Termination
You may cancel your Vyapara subscription at any time via your account settings. Upon cancellation, your account will remain active until the end of the current billing cycle. You may export your sales, inventory, and customer data before account closure.
We reserve the right to suspend or terminate accounts that engage in fraudulent behavior, abuse our infrastructure, or fail to pay subscription dues after notice.
7. Disclaimer of Warranties & Limitation of Liability
Vyapara is provided on an "as-is" and "as-available" basis. We endeavor to maintain high platform availability and reliable synchronization, but we do not warrant that operation will be uninterrupted, error-free, or compatible with all third-party peripherals.
To the maximum extent permitted by Sri Lankan law, Vyapara and its operators will not be liable for indirect, incidental, consequential, or punitive damages, including loss of profits, data loss, or business interruption arising from the use or inability to use the platform.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka, without regard to its conflict of law principles. Any dispute arising out of or related to these terms shall be subject to the jurisdiction of the competent courts in Sri Lanka.
9. Contact & Questions
If you have any questions or concerns regarding these Terms of Service, please reach out to us:
Service: Vyapara (vyaparalk.com)
Email: hello@vyaparalk.com
Support Hours: Monday – Saturday, 9:00 AM – 6:00 PM IST (GMT+5:30)